Lower rates. Every shipment protected.
Zero cost to your customer.
Your carrier is overcharging you. And when a package goes missing, it's your customer's trust, and their next order, that disappears with it.
WeTalkShip fixes both. Lower negotiated rates, automatic recovery of carrier surcharges and overcharges, plus full shipment protection on every order. Lost, stolen, or damaged. Claims resolved same-day. No checkout upsells. No fine print.
We also recover 3PL billing errors and fulfillment overcharges. Fees most brands don't even know they're paying.
The brands that keep customers don't leave post-purchase to chance.
WeTalkShip. Then Back It Up.
Lower
Carrier rates network-negotiated pricing
0%
Cart value coverage per shipment
Same-Day
Claim resolution zero support overhead
Higher
Customer LTV driven by resolved claims
The Protection StandardConsumers only buy from brands that protect them.
Brands only ship with 3PLs that protect them.
We are that protection.
For Consumers
Every order ships with full protection. Lost, stolen, or damaged, you are covered. No opt-in. No extra fee at checkout. Just peace of mind, built in.
For Brands
Think of us as the shipping department you never had to hire. We audit your carriers, hold your 3PLs accountable, and protect every order so you can focus on growing.
For 3PLs
Certified partners attract better brands and higher volume. The Protected Fulfillment™ badge tells brands you meet the standard. And we help you keep it.
Join us and feel secure. Let us be your in-house team, steadily protecting every single shipment, from warehouse to doorstep.
No upfront cost. No contracts. Works with your existing carriers and fulfillment partners.
Works with the carriers and platforms you already use
Lower rates. Lower costs. Lower risk.
We negotiate lower carrier rates through network volume leverage, audit every invoice line-by-line, hold your 3PLs to their SLAs, and protect every shipment. The savings fund the protection.
Lower Carrier Rates
We don't just find overcharges — we lower your rates permanently.
Beyond auditing, we actively optimize your carrier mix. By aggregating shipping volume across our network of brands, we negotiate deeply discounted rates that individual brands can't access on their own. We analyze your shipping patterns — package sizes, destinations, delivery speeds — and match you with the optimal carrier for every lane. The result: lower base rates, fewer surcharges, and more margin in your pocket.
What we do
- Network volume leverage — our collective volume unlocks tier-1 pricing
- Lane optimization — the right carrier for the right route at the right price
- Rate benchmarking — see how your rates compare to industry standards
- Surcharge mitigation — restructuring shipments to avoid unnecessary fees
- Ongoing renegotiation — as your volume grows, your rates keep improving
Projected savings of up to 20%+ on carrier rates, depending on volume and carrier mix.*
Carrier Invoice Auditing
Carriers overcharge you every day. We catch it.
Carriers routinely overcharge you — and their own automated systems are a major cause. Laser scanners in carrier hubs misread package dimensions, inflating your dimensional weight charges. Rounding errors, bulging boxes, and even label placement can add inches to your invoices. On top of that: invalid surcharges, duplicate charges, late delivery fees they never refund, and zone-rating errors. Most brands never notice — it's buried in thousands of invoices. Our auditing platform scans every single invoice line-by-line, cross-references it against your contracted rates, and flags every overcharge automatically.
What we do
- Surcharge validation — we verify every accessorial charge is legitimate
- DIM weight audits — automated scanners misread dimensions; we catch and dispute every one
- Late delivery refunds — guaranteed service failures mean automatic refunds
- Duplicate billing detection — same package billed twice? We recover it
- Zone & rate verification — ensuring you're billed at the correct zone and tier
Industry data suggests brands may recover an estimated 2-5% of total shipping spend from overcharges.*
3PL Accountability
Your 3PL works for you. We make sure of it.
Third-party logistics providers handle your inventory, packing, and shipping — but who's watching them? We audit your 3PL's billing against actual shipment data: pick-and-pack fees, storage charges, handling surcharges, and fulfillment accuracy. If they're overbilling you or underperforming on SLAs, we surface it with hard data so you can hold them accountable.
What we do
- Pick-and-pack fee verification — are you being charged correctly per order?
- Storage billing audits — actual inventory vs. billed cubic footage
- SLA performance tracking — on-time shipping rates, error rates, damage rates
- Fulfillment accuracy reports — wrong items, missing items, mispacked orders
- Contract compliance monitoring — ensuring your negotiated terms are honored
Industry benchmarks indicate 3PL billing discrepancies can range from 3-8% of total fulfillment costs.*
Your In-House Shipping Team
Think of us as the shipping department you never had to hire.
Most e-commerce brands don't have a dedicated shipping operations team. You're juggling carrier negotiations, 3PL management, invoice reconciliation, and customer claims on top of everything else. WeTalkShip becomes your in-house shipping support — we handle the complexity so you can focus on growing your brand. We advise on carrier selection, negotiate rates, monitor performance, and ensure you're never overpaying for anything.
What we do
- Carrier negotiation support — we leverage network volume for better rates
- Invoice reconciliation — every charge verified, every error disputed
- Performance monitoring — real-time dashboards on carrier & 3PL metrics
- Strategic advisory — which carriers for which lanes, when to renegotiate
- Dedicated account management — a real person who knows your business
All the expertise of a logistics team, without the headcount cost.
Built-In Shipment Protection
Every order protected. Every customer covered. Zero brand cost.
With the savings we generate from rate optimization and overcharge recovery, we include complete shipment protection at no additional cost to your brand. Lost, stolen, or damaged packages are covered at 100% of cart value. Your customers see the Protected Fulfillment™ badge and know they're taken care of — and when something goes wrong, they earn incentives on their next purchase, turning a negative experience into a loyalty moment.
What we do
- 100% cart value coverage — lost, stolen, damaged, wrong item
- Fast claims resolution — typically within 24-48 hours
- No opt-in required — protection is automatic for every order
- Next-purchase incentives — protected shoppers earn rewards on their next order
- Brand reputation protection — your customers never have a bad experience
Protection funded by your savings. Your brand pays $0.
Lower rates. Lower costs. Zero risk.
Network-level carrier rates. Automated invoice auditing. 3PL accountability. Full shipment protection. One integration. Measurable ROI.
* All percentages and savings figures cited are estimates based on aggregated industry data and benchmarks. Actual results vary by carrier contracts, fulfillment setup, and business specifics. A personalized audit is required to determine your actual exposure. These projections do not constitute a guarantee of results.
Lower rates. Lower costs. Zero risk.
We start by lowering your carrier rates. Then we catch every carrier overcharge and surcharge — fees you didn't even know you were paying — hold your 3PLs accountable, and protect every order. Four steps. One partner.
We Can Lower Your Carrier Rates
We lower your carrier rates by aggregating volume across our network — on average, brands save over 20% on shipping costs.* Those savings go straight to your bottom line and cover the cost of protecting every order. You pay less for shipping and get complete protection included.
Lower shipping costs. Complete protection included. No extra charge.
Protection Built Into Shipping
Unlike competitors who upsell your customers $2–$5 at checkout and then deny their claims, we include complete protection in every shipment. No opt-in. No extra charge. Your customers see "This shipment is protected" and feel secure. That’s the feeling everyone wants when they make a purchase.
Your customers feel secure. No upselling. No denied claims.
We Audit Carriers & 3PLs
Our proprietary auditing platform tracks every package from warehouse to doorstep. Late delivery? Invalid surcharge? 3PL billing error? We catch it and recover your money — automatically.
We find money you didn't know you were losing — and deliver the data to prove it.
Everybody Wins
Your shipping costs are lower. Your carriers and 3PLs are held accountable. Every order ships protected. And your customers feel secure every time they buy from you. Even a bad shipping experience becomes a positive, loyalty-building moment — because we resolve it same day, not same month.
Your customers are secure. Your brand saves money. That’s what protected means.
Your customer sees: "This shipment is protected"
Not a separate line item. Not an opt-in checkbox. Just part of shipping. Your customers know they're covered — and they earn incentives on their next purchase, driving repeat orders back to your brand.
Real-Time Shipment Intelligence
Our auditing platform monitors every shipment across every carrier. We flag service failures, file recovery claims, audit 3PL billing, and track performance — helping identify savings your brand may not know about.
See how much you could save.
Enter your numbers below. This calculator provides estimated projections based on industry averages — your shipping audit will give you the real picture.
25,000 shipments/mo
Estimated Margin Exposure*
Projected Recovery Potential*
Projected Carrier Savings
Potential savings through our volume network
Projected Audit Recovery
Estimated carrier & 3PL overcharge credits
Projected Chargeback Reduction
Estimated reduction from protected orders
Projected Review Impact
Estimated improvement from better delivery experience
Your 3PL Needs an Audit
We audit your 3PL's carrier billing, packaging quality, and delivery performance. Based on industry data, 3PLs may have an estimated $51.0K/yr in billing discrepancies — a shipping audit can confirm your actual exposure.
Every Shipment Is Protected
Full cart value coverage against loss, damage & theft on all 300,000 annual shipments. Protection is included in the rates we offer — not a separate line item, not an opt-in. Your brand keeps the carrier savings.
Est. protection value
$540.0K
in projected claim costs avoided
Cost to your brand
$0
Included in your rates
* Important Disclosure
All figures shown above are estimates and projections only, calculated using industry-average benchmarks for e-commerce shipping. They do not constitute a guarantee of savings, recovery, or financial results. Actual outcomes will vary significantly based on your specific carrier contracts, fulfillment setup, product category, shipping volume, and other business factors. The percentages and dollar amounts used in this calculator are derived from aggregated industry data and may not reflect your individual circumstances. A personalized audit is required to determine your actual exposure and recovery potential. WeTalkShip makes no warranties, express or implied, regarding the accuracy of these projections or the results you may achieve. Past performance of other clients is not indicative of future results.
They can't lower your rates.
We already did.
Other platforms add a $2–5 insurance charge at checkout — making your customer pay. They don't lower your carrier rates. They don't catch the overcharges and surcharges buried in your carrier invoices. They don't hold your 3PL accountable. We do all of that — and protection is included.
WeTalkShipBottom line: We lower your carrier rates, catch every carrier overcharge and surcharge, hold your 3PLs accountable, and protect every order — all at no cost to your brand. They upsell your customers and deny their claims. That's the difference.
The margin leaks hiding in your invoices.
Carrier scanners misread dimensions and inflate dim weight charges. 3PLs pass through errors they refuse to own. Third-party insurance providers upsell your customers at checkout, then deny claims. These are systemic problems that compound at scale.
2-5%
of revenue potentially lost*
Carrier Overcharges
Automated laser scanners misread your package dimensions, inflating your dim weight charges. Rounding errors, bulging boxes, and label placement issues compound the problem. Add in invalid surcharges and late delivery refunds you never filed — and carriers count on nobody checking.
3-8%
of fulfillment costs*
3PL Overbilling
Pick-and-pack fees, storage charges, and handling surcharges that don't match reality. Without oversight, you're paying for errors you can't see.
1 in 3
customers leave after a shipping issue*
Lost Trust & Bad Reviews
When a package arrives damaged or doesn't arrive at all, your customer blames your brand. That trust you built? Gone in one bad delivery.
$25-100
per chargeback in fees*
Chargebacks & Disputes
Every chargeback costs you the product, the shipping, and a dispute fee. When customers can't get help, they go straight to their bank.
* Statistics based on published industry research and aggregated benchmarks. Individual results vary.
One platform. Both sides covered.
We protect your margins and your customer relationships.
Lower carrier rates. Automated invoice auditing. 3PL accountability. Full shipment protection. No per-order charges to your customers. No denied claims. The savings fund the protection.
Measurable impact across the supply chain.
40%
fewer support tickets
Head of E-Commerce
DTC Skincare Brand · 500K+ orders/year
"We used to have a shipping protection checkbox at checkout — and honestly, it made our customers uneasy. With WeTalkShip, protection is just built in. Our customers see that we care, and we've seen fewer support tickets and better reviews since we made the switch. It changed the way our customers feel about us."
Our customers feel the difference.
See what WeTalkShip recovers for brands like yours.
Carrier invoice auditing, 3PL accountability, shipment protection, and operational intelligence. One platform. Measurable ROI within 48 hours of integration.
Brand and partner names withheld at their request. Metrics reflect individual experiences and are not guarantees of results.
Real brands. Real recoveries.
Every number below comes from actual brand engagements. Names withheld at partner request. Results vary by carrier contracts, fulfillment setup, and shipping volume.
$127K recovered in carrier overcharges
450K+ shipments/year · FedEx & UPS · Multi-warehouse
$127K
recovered in 12 months
The Challenge
Carrier invoices showed consistent DIM weight discrepancies and invalid residential surcharges across two fulfillment centers. The brand had no visibility into line-item billing errors and was absorbing the cost as normal shipping expense.
What WeTalkShip Did
WeTalkShip audited 12 months of carrier invoices, flagging 3,200+ individual overcharges including DIM weight miscalculations, duplicate surcharges, and late delivery refunds never filed.
Results
$127,400
Total recovered
$10,600
Avg. monthly savings
3,200+
Overcharges flagged
14 days
Time to first recovery
"We had no idea we were leaving that much on the table. The audit paid for itself in the first month."
VP of Operations, DTC Skincare Brand
Brand names withheld at partner request. Metrics reflect individual engagements and are not guarantees of results.
Invaluable intelligence to plan at enterprise level.
Protection is just the beginning. Every shipment generates data — and we turn that data into actionable insights that help you lower costs, hold partners accountable, and make smarter decisions at scale.
Carrier Performance Dashboard
Track on-time delivery rates, damage frequency, surcharge patterns, and late delivery refund eligibility across every carrier you use. Know exactly who's performing and who's costing you money.
3PL Scorecard
Every fulfillment partner gets a data-backed performance score. See pick accuracy, pack quality, shipping speed, and billing accuracy — so you can hold partners accountable with real numbers.
Cost Trend Analysis
See where your shipping spend is going month over month. We surface rate changes, volume discounts you're missing, and seasonal patterns — giving you the leverage to negotiate smarter.
Claims & Protection Intelligence
Understand where claims originate — by carrier, by route, by product category. Identify patterns before they become problems, and use the data to reduce loss rates across your operation.
From reactive to proactive.
Most brands don't know what their shipping data is telling them. We give you the intelligence to plan on a much more integrated scale — and from an enterprise level, we can deliver.
Resolved claims build more loyalty than perfect deliveries.
When a package is lost, stolen, or damaged, we resolve the claim same day as an extension of your brand. No denials. No runaround. Your customer walks away thinking your team handled it personally. That is how you turn a bad shipping moment into a customer who buys again and increases lifetime value.
Your order is protected!
Full coverage — no extra charge, no opt-in required
Security at every step. For you and your customer.
We protect your customers and your brand at every stage of the journey. No one pays extra. No one gets denied. Everyone feels secure.
At checkout
Protection is included automatically. No opt-in, no per-order charge. The Protected Fulfillment™ badge signals trust at the point of conversion.
Post-purchase
Order confirmations and tracking emails confirm protection is active. Buyer confidence is established before the package ships.
Claim resolution
Lost, stolen, or damaged. Same-day resolution. Full cart value covered. We operate as an extension of your brand, not a third-party claims desk. Your support team stays out of it.
Repeat purchase
Every resolved claim includes an incentive toward the next purchase. The experience drives repeat revenue and increases LTV without additional marketing spend.
Others upsell your customer
$2–$5
Then deny the claim anyway
WeTalkShip
Included
Savings fund the protection. Always covered.
The result: Your customers feel secure every time they buy from you. When something goes wrong, they come back more loyal than before — and they buy more. Resolved claims don't cost you customers. They create your best ones.
No contracts. No commitments. Results in 48 hours.
What Your Customers See
See how Protected Fulfillment™ appears to your customers at checkout, during delivery, and through claim resolution. One integration. Zero friction.
WeTalkShip. Then Back It Up. · Click to play
From warehouse to doorstep, every step protected
Protected Fulfillment™ activates the moment an order ships. Here is what happens at every stage, and the intelligence that flows back to your operations team.
Order Packed & Shipped
Your 3PL packs the order. The moment it leaves the facility, Protected Fulfillment™ activates.
Shield Activates
Every shipment is automatically protected — lost, stolen, or damaged. No opt-in, no extra charge.
Carrier Monitored
We track every carrier move — flagging late deliveries, invalid surcharges, and service failures in real time.
Safe at the Doorstep
Customer receives their order — protected. If anything went wrong, the claim is already in motion.
Data Flows Back to You
Carrier performance, 3PL scorecards, cost trends, and recovery reports — delivered to your dashboard.
Lower Costs. More Margin.
Your shipping costs drop, every customer is protected, and you have the intelligence to plan at enterprise scale.
One platform. Every carrier. Every 3PL. Enterprise-grade protection.
Request a DemoProtected Fulfillment™
When you integrate WeTalkShip, this badge appears at checkout, on order confirmations, and in every tracking update. It signals one thing to your customers: this brand stands behind every shipment.
Trust Seal
Displayed on product pages and checkout to build buyer confidence before they purchase.
Order Confirmation & Tracking
Shown in order confirmations and tracking emails so customers know they're covered from purchase to delivery.
What Your Customer Experiences
At Checkout
The Protected Fulfillment™ badge appears automatically. No checkbox, no extra charge. Instant buyer confidence.
After Purchase
Order confirmation and tracking emails confirm protection is active. Buyer confidence starts before the box ships.
If Something Goes Wrong
One-click claim resolution. No runaround, no waiting. Full cart value covered. Your support team stays out of it.
Next-Purchase Incentives
Protected shoppers receive incentives on their next order, driving repeat purchases and increasing LTV without additional marketing spend.
Reduce post-purchase support tickets. Increase repeat purchase rates. The badge pays for itself.
Schedule a DemoProud of your service? We have brands that need you.
We connect brands seeking elevated, premier fulfillment with 3PLs that deliver it. If you take pride in your operations and hold yourself to a higher standard — it pays to work with us.
We marry brands and 3PLs.
Every brand that partners with WeTalkShip needs a fulfillment partner they can trust. We don't send them to a directory — we connect them directly with certified 3PLs who've proven they deliver. Your quality becomes your pipeline. The better you serve, the more brands we refer to you.
Brands Looking for You
We do the matchmaking — you do what you do best
Certification Standards
What we measure. What brands should expect. What certified 3PLs deliver.
On-Time Shipping
≥ 99% of orders shipped within SLA
Order Accuracy
≥ 99.5% correct items picked & packed
Damage Rate
< 0.5% of shipments damaged in fulfillment
Inventory Accuracy
≥ 99% inventory count accuracy
Transparent Billing
Invoices match contracted rates — no hidden fees
Claims Resolution
Responsive to claim investigations within 48 hrs
Brands: if your 3PL doesn't meet these standards, let's talk. We'll connect you with one that does.
It pays to serve brands well.
We Refer Brands Directly to You
When e-commerce brands partner with WeTalkShip, we connect them with certified 3PLs first. Your certification becomes a direct pipeline to new, higher-quality business — brands that value service, not just the lowest price.
No Cost to Certify
We audit your carrier performance, packaging quality, and delivery metrics at no cost to you. No fees, no subscriptions, no hidden costs. If you're already delivering great service, certification simply proves it.
Earn Rebates When You Perform
When your warehouses perform well and keep claims low, you earn rebates from the insurance profit. We share the upside with you — creating a new revenue stream tied directly to your fulfillment quality.
Monthly Performance Intelligence
Receive detailed reports on shipment accuracy, damage rates, on-time delivery, and carrier compliance across your warehouses. Operational intelligence most 3PLs don't have access to — use it to improve and stand out.
The Protected Fulfillment™ Badge
An authenticated, data-backed certification that proves you operate at a higher standard. In a crowded market where every 3PL claims to be 'best in class,' this is the only badge backed by real performance data.
Protected Fulfillment™
Certified Partner
Certification included — no cost, ever
HOW WE CONNECT YOU WITH BRANDS
You certify and prove your service quality
Brands come to us looking for premier fulfillment
We match them with certified 3PLs — you
You grow with higher-quality, long-term clients
Your fulfillment quality becomes your competitive advantage. Great service attracts great brands.
THE PERFORMANCE FLYWHEEL
You perform well → fewer claims
Fewer claims → more profitable insurance pool
More profit → bigger rebates for you
Bigger rebates → more incentive to perform
Your fulfillment quality directly earns you money. No other platform offers this.
99.2%
On-Time Target
< 0.5%
Damage Rate Target
Monthly
Performance Reports
$0
Cost to Certify
Why certify? The badge. The brand referrals. The reports. The rebates. The reputation. All at zero cost.
Everything you need to know.
The most common questions brands ask about Protected Fulfillment™ and how WeTalkShip works.
Still have questions? We'd love to walk you through it.
Talk to Our TeamSee How Much You Could Save
Get a free shipping audit. We'll show you how much you could save on carrier rates, where your invoices have overcharges, and how to protect every order — all at no cost.
Ready to lower your shipping costs?
Get a shipping audit. We'll show you exactly how much you could save on carrier rates, where your invoices have overcharges, and how to protect every order — no commitment, no pressure.
Everything starts with a shipping audit. No obligation.
Shipping Audit
We analyze your carrier invoices and find hidden overcharges — plus deliver data-driven insights.
Custom Protection Plan
Tailored coverage based on your product mix and shipping volume — no cost to you or your customer.
Launch in Days, Not Months
Simple integration. We handle the heavy lifting so you can start protecting shipments fast.
Zero cost to your brand. Zero cost to your customer. We find the savings to fund your protection.
Or email us directly at [email protected]