Carrier Audit IntelligenceYour carriers are overcharging you.
We catch every dollar.
WeTalkShip's audit engine checks every carrier invoice against 50+ known billing errors, service failures, and surcharge discrepancies — then automatically recovers the money you're owed. No upfront cost. No contracts.
How WeTalkShip Audits Your Shipping
From connection to recovery — our audit engine works continuously in the background so you never leave money on the table.
Connect Your Carriers
We integrate directly with your carrier accounts — FedEx, UPS, USPS, DHL, and more. No changes to your existing workflow.
Automated Invoice Analysis
Every invoice is audited line by line against 50+ known billing errors, service failures, and surcharge discrepancies.
Claims Filed Automatically
When we find an error, we file the refund claim directly with the carrier on your behalf. No manual work required.
Refunds Recovered
Recovered refunds are credited back to your carrier account. You see every dollar recovered in your WeTalkShip dashboard.
What We Audit
Every invoice is checked against dozens of known carrier billing errors, service failures, and surcharge discrepancies.
Late Delivery Refunds
When carriers miss their guaranteed delivery window, you're owed a refund. We catch every late shipment automatically.
- Ground shipments arriving after guaranteed date
- Express/overnight packages delivered late
- Service commitment violations
Incorrect Surcharges
Carriers add surcharges that don't apply — residential fees on commercial addresses, oversize charges on standard packages, and more.
- Residential surcharges on commercial addresses
- Oversize/overweight fees on correctly sized packages
- Fuel surcharge miscalculations
Duplicate Charges
Double-billed shipments, duplicate tracking entries, and charges for shipments that were voided or cancelled.
- Double-billed tracking numbers
- Charges for voided or cancelled shipments
- Duplicate manifest entries
Lost & Damaged Claims
When packages are lost in transit or arrive damaged, we automatically file claims and recover the full value on your behalf.
- Packages with no scan activity for 5+ days
- Damaged goods documented at delivery
- Carrier-confirmed losses
Address Correction Fees
Carriers charge $15–$20 per address correction — often incorrectly. We verify every correction charge against actual delivery data.
- Corrections charged when no correction was made
- Fees applied to validated addresses
- Incorrect ZIP code surcharges
Dimensional Weight Errors
Carriers calculate dimensional weight to determine pricing. We audit every measurement to ensure you're not overpaying.
- Billed weight exceeding actual weight
- Incorrect dimensional factor applied
- Measurement discrepancies on re-weigh
See Every Dollar Recovered
Your WeTalkShip dashboard gives you full visibility into every audit finding, every claim filed, and every refund recovered.
WeTalkShip Audit DashboardRecent Refund Credits
| Carrier | Invoice No. | Claim Type | Credit Amount | Status |
|---|---|---|---|---|
| FedEx | 12048932 | Late Delivery | $22.00 | Recovered |
| UPS | 78431201 | Oversize Surcharge | $30.00 | Recovered |
| FedEx | 78431288 | Damaged | $16.00 | Pending |
| UPS | 12048967 | Address Correction | $18.50 | Recovered |
| FedEx | 90125543 | Duplicate Charge | $27.00 | Recovered |
| USPS | 44512890 | Late Delivery | $12.75 | Recovered |
Data-Driven Insights to
Optimize Every Shipment
Cross-Carrier Benchmarking
Compare carriers head-to-head on delivery speed, failure rates, and cost — so you can allocate volume with confidence.
Rate Negotiation Intelligence
Concrete, data-backed insights from your shipping patterns to pinpoint rate, discount, and surcharge improvements for your next carrier renewal.
Surcharge & Fee Analytics
Surface the surcharges impacting your margins most — oversize fees, address corrections, late payment charges — and eliminate the ones that don't apply.
Service-Level Optimization
Identify cost-effective service levels that meet the same delivery promise — helping you reduce spend without compromising speed.
Savings Opportunity by Service Type
| Service Type | Spend | Optimizable | Optimized Cost | Potential Savings |
|---|---|---|---|---|
2nd Day Air | $189.22 | 29 | $151.58 | $37.64 |
Ground Saver | $84.19 | 7 | $69.01 | $15.18 |
Express | $312.50 | 14 | $267.30 | $45.20 |
| Total | $585.91 | 50 | $487.89 | $98.02 |
3PL Accountability Built In
Every audit also tracks your 3PL's billing accuracy, SLA compliance, and contract adherence.
Stop Leaving Money on the Table
Most brands don't realize they're being overcharged until they see the numbers. Our audit is free — you only benefit when we recover money for you.
No upfront cost. No contracts. No risk. We work with your existing carriers and fulfillment partners.